Red Roof Inn Cleveland - Westlake

First of all, the location was very convenient and easy to find. The surrounding area was pleasant and I felt safe being there. Sometimes that can be a big issue when staying at a budget class hotel. Check in was efficient, the desk clerk was friendly and able to give advice on a concert venue that I was going to that night. The room was clean, the bed comfortable, and the furnishings were in good condition. I stayed at 4 different hotels in this price point on my trip and this one was by far the best!

Comfortable stay. Room was very clean. Staff were friendly. No extra charge for pets. Plenty of parking.

room 208. Clean room, large size, comfortable beds and quality linen, bedcovers, etc. Hot water system is very good - get hot water as you turn it on. No water waste. Same with the shower. Coffee machine in check-in area is good - gives hot coffee and choice of decaffeinated coffee.

The location is perfect. Just off the interstate 90 and very close to Crocker park mall. Very neat and clean. Excellent value for the Cleveland area. Mindy, at the front desk is very courteous. We liked it so much we came back in a couple of days and she greeted us and remembered my name.

The staff were really courteous and friendly, which was very nice after an 18 hour drive. All rules were explained and I was in my room within minutes. The cleaning staff are just tremendous, truly wonderful and kind and attentive people.